Pootle – Privacy Policy
Last updated: 7th February 2026
1. Who we are
Pootle Explore Ltd is the data controller for personal data processed through the Pootle app.
Contact: [email protected]
2. What data we collect
We may collect:
- Account information (e.g. name, email)
- Route data, photos, comments, and accessibility ratings
- Usage data (e.g. app interactions, device type)
- Communications with us
3. How we use your data & lawful basis
| Purpose | Data | Lawful basis |
|---|---|---|
| Provide the service | Account & usage data | Contract |
| Improve routes & accessibility data | Public user content | Legitimate interests |
| Community features | Public profile info | Legitimate interests |
| Legal & safety | Relevant data | Legal obligation |
Where content is marked public, we may process it to operate, improve, and scale Pootle, including sharing aggregated or derived data with partners.
4. Public vs private content
Public content may be visible to other users and shared with partners.
Private content is used only to provide the service to you.
5. Data sharing
We may share data with:
- service providers (e.g. hosting, analytics)
- partners (in aggregated or derived form)
- authorities where required by law
We do not sell personal data.
6. Data retention
We retain personal data only as long as necessary.
Public route data may be retained in anonymised or aggregated form after account deletion where removal would undermine dataset integrity.
7. Your rights
You have the right to:
- access your data
- request correction or deletion
- object to processing
- withdraw consent (where applicable)
8. Security
We use appropriate technical and organisational measures to protect data.
9. Changes
We may update this policy from time to time.