Pootle – Terms & Conditions
Last updated: 7th February 2026
1. About these Terms
These Terms and Conditions (“Terms”) govern your use of the Pootle mobile application, website, and related services (“Pootle”, “we”, “us”, or “our”).
By accessing or using Pootle, you agree to be bound by these Terms. If you do not agree, you must not use the App.
Pootle is operated by Pootle Explore Ltd, a company registered in England and Wales. [16825582]
2. Who can use Pootle
You must be at least 16 years old to use the App.
You agree to use Pootle responsibly and not upload content that is misleading, unsafe, unlawful, or infringes the rights of others.
3. Nature of the service & safety disclaimer
Pootle provides accessibility-related route information for planning purposes only.
Routes, surfaces, gradients, access features, and conditions may change at any time due to weather, maintenance, or other factors.
You are solely responsible for assessing your own abilities, equipment, conditions, and safety before undertaking any route.
Pootle does not guarantee that any route is safe, suitable, or accessible for your specific needs and accepts no responsibility for decisions made based on information provided through the App.
4. User-generated content & route data
You may upload routes, reviews, photos, comments, and other content (“User Content”).
You retain ownership of your User Content.
Public content
Where you choose to mark User Content as public, you grant Pootle a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, store, reproduce, modify, adapt, publish, distribute, display, analyse, and create derivative works from that content.
This includes the right to:
- combine content with other datasets
- create aggregated or derived accessibility data
- share content with partners or third parties
- use content for commercial purposes, including white-labelled services
You understand that public User Content may continue to be used even if you later delete your account or remove the original content.
Private content
Content marked as private is used only to provide the service to you and is not shared externally, except where required by law.
5. Accuracy, moderation & removal
We do not guarantee the accuracy, completeness, or currency of User Content or route data.
We reserve the right to review, moderate, edit, restrict, or remove content or suspend accounts where necessary for safety, legal, or community reasons.
6. Intellectual property
All intellectual property rights in Pootle, including software, design, branding, databases, and aggregated datasets, belong to Pootle or its licensors.
You may not copy, scrape, extract, or reuse content or data except as permitted through the App.
7. Limitation of liability
To the maximum extent permitted by law, Pootle shall not be liable for any loss, injury, or damage arising from your use of the App or reliance on its content, including indirect or consequential loss.
Nothing in these Terms limits liability where it cannot be excluded under UK law.
8. Changes to these Terms
We may update these Terms from time to time. Continued use of the App means you accept the updated Terms.
9. Governing law
These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.